Frequently Asked Questions
Do you offer In-Person Appointments?
At this time, I offer in-person sessions for clients in Lone Tree (9220 Kimmer Drive Suite 240, Lone Tree CO 80124). The office space is accessible by elevator, has a non-gendered bathroom, and there’s coffee, tea, water and candy always available.
I also offer virtual video appointments to those unable to meet in-person. See below for more information on video appointments.
During your free consultation we will confirm if you want in-person or video appointments for your sessions.
Photo of Lone Tree Office Space. Feel comfortable as we meet.
Outside of Office Building. Find Steckel Family Therapy in Suite 240!
What is Teletherapy? (Virtual Video Appointments)
Therapists have been utilizing video appointments to meet with clients with increasing frequency to help continue providing services in a safe and secure manner. Some people have learned to love the increased flexibility and comfort that teletherapy provides, while others crave in-person appointments.
Teletherapy can be a good fit based on your preference, scheduling needs, commute time, and/or if you have health concerns at this time. As long as you have a private space and a stable internet connection, teletherapy may be a good fit for you. I utilize HIPAA compliant teletherapy platforms for all my records and video calls to provide added security and safety of information. We can further discuss this option for appointments if interested during your free consultation, just select virtual/teletherapy appointment when setting up your appointment.
Is it normal to be nervous when starting therapy?
Absolutely! It takes a lot of courage to open up and share with anyone, particularly about yourself and your relationships. It can feel scary when you start, but I work hard to create a space where you can feel as comfortable as possible. This is another reason why I provide a free consultation to be able to meet you without pressure, either in person or by video. If you’d like to read more advice from others who have been there about starting therapy, click here.
Do you take Insurance?
I am in-network with a few insurance plans (listed below*). Your responsibility for payment will vary depending on your particular insurance plan. In order to use insurance, a mental health diagnosis is required and insurance will have access to some of your records. For couples and family work, the individual billed under will be named the “identified patient” for billing purposes. However, I continue to work with all clients in the room towards their goals.
If I am not currently paneled with your insurance, you may choose to seek out-of-network insurance reimbursement. To do so, I can provide you with a super bill you can submit to your insurance provider to attempt to receive out-of-network reimbursement.
* Aetna, Meritain, Nippon, Allied Benefit Systems, GEHA - UHSS, Trustmark, Trustmark Small Business Benefits, Health Scope, Christian Brothers Services, Optum, UnitedHealthcare, Oscar, Harvard Pilgrim, Oxford, UHC Student Resources, UMR, All Savers (UHC), Health Plans Inc, Surest (Formerly Bind)
Note: If you are insured with Medicaid, due to state laws, you must see a Medicaid provider or risk losing your insurance coverage. Please see the following statement about the regulations: https://hcpf.colorado.gov/policy-statement-billing-medicaid-members-services. I am not a Medicaid provider and cannot accept private pay from Medicaid clients. I’m very sorry for the inconvenience.
What are your fees?
My private pay rates are $160 per 50 minute session, and $225 per 90 minute session. I also offer a limited number of sliding scale spots in my practice.
If you are using insurance to pay for sessions, I will run an eligibility check to help you better understand your co-pays and co-insurance fees, as these can vary significantly based on a number of factors.
During your free consultation we can confirm fees and discuss how I can help you reach your relationship goals.
Good Faith Estimate
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
•You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
•Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
•If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
•Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.
